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Abstract

'IT' is an integral component of overall banking business re-engineering process. Banks on technology platform are now handling more new 'IT' products and services. 'IT' acts as a catalyst in bringing speed, efficiency and accuracy in handling various banking functions in present era as compared to past one decade. Use of 'IT' various products and services, enhance bank income and reduce bank expenditure. eg. used of ATM's, Mobile banking, Core banking, Since 1980, computer industry has made remarkable progress in India Banks invested heavily in technology because that will benefited them by improving their productivity profitability, and efficiency.  Customers in banks not stand in a queue for getting basic services, they want services as early or as fast mode.  So to fulfill demand of their customers banking industry in India is moving rapidly into information age, more precisely into era of E-banking.

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